FAQs

When will I receive my physical print order?

Please allow up to 10 business days for your order to be shipped. The transit times are all estimates provided by the shipping carriers. We are not responsible for any delays.

Do you ship internationally?

Yes, please contact us for all international shipping.

I saw a photo on your website/ instagram. Can I custom order a print?

Yes, feel free to drop us an email at info@oceanculture.life with the image and size.

How do I apply to be a contributing artist at OCL?

We’d love to hear from you, you can register as an OCL storyteller here.

Do you accept returns?

All prints and framing are made to order – we are unable to accept returns or exchanges. Please contact us immediately if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.
Please note: Due to the custom-made specifications of each product, all (fine-art) prints, alu-dibond & acrylic glass, can not be returned.
If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please don’t hesitate to reach out with any questions you have before placing your order!

Shipment costs for Prints

All prints will be rolled and shipped with UPS in a sturdy tubular container.
Standard 7-10 day shipping costs £10.99, express delivery starts from £22.99.
All mounted prints (Alu Dibond & Acrylic Glass) will be carefully packed in a sturdy cardboard/wooden frame and shipped with UPS.

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